My dear Quality colleagues,
I hope this letter finds you well and thriving!
Have you attended a dinner meeting this year? If you have, you have enjoyed the new facilities and food being offered by the Irvine Wyndham. I have heard great comments about their service, but I have firsthand experienced their excellent service for our section members.
As an organization that advocates for operational and service excellence, we are experiencing firsthand efforts of a team that dedicates themselves to make sure that the customer is delighted. One of the delighters from last month’s meeting involved a member that had to leave the meeting early. Instead of losing his dinner, Marilu, the coordinator boxed it for the member to take home. This was done as they were rushing to set up the room for the rest of the members to have dinner.
The crew at the Wyndham are making their service to our dinner meeting attendees more personable and pairing it with great food to match it. Come join us for our next month’s clinics and dinner presentation. It is a great benefit, a win-win for all. You have a chance to learn, network and enjoy the food.
In the past, we have mentioned how our section tries hard to bring value for your ASQ Membership. Our monthly dinner meetings are a great value! Come, join us and take advantage of them.
Dave Nagy tells us that for over 10 years, the fee for the dinner has been subsidized by our section. This may change in the future if we can’t find ways to give you the same experience. Our team is looking at how long our section can withstand the expense of subsidizing as much as we are now. There may be a need to increase the dinner fee to adjust for increasing expenses. However, our target is to find cost savings that would give us the opportunity to continue subsidizing the cost.
On that note, we also have a team trying to figure out how our section can or if it should host a Quality Day later this year. Personally, I would like to see our team to figure out a way that we can still hold this event by making it more cost effective.
In the meantime, we have joined our sister sections ASQ Los Angeles (0700), ASQ San Gabriel Valley (0702), and ASQ San Fernando Valley (0706) to bring you the Southern California Quality Conference on November 3rd at the Kellogg Center (Cal Poly Pomona). This venture has been a successful event for our sections to bring you, our members, valuable learning opportunities. There is a limited number of registrations available, don’t miss it!
Lastly, I want to invite you to contact me if you are interested in volunteering. We are still looking for a good candidate for our VOC Chair in our Section Leadership Committee. This is a great opportunity to network, put your leadership skills to work, and help our section carry on the torch of being one of the best ASQ Sections. I have been encouraging our Leadership Committee Chairs to find assistants that could learn about these positions while assisting the current chair. This can make a better transition as some of our Leader Members move on to other ventures.
Enjoy April and I hope to see you at the dinner meeting or hear from you!
Dieter Eckstein, BSBM, ASQ CMQ/OE, CQA
Section Chair, ASQ Orange Empire 0701