DATE  TITLE  AUTHOR LINK 
2017
Nov 17 DE How GD&T Saves Money Dr. Joe DeSimone Download
Nov 14 Standard CMMI Appraisal Method for Process Improvement Dr. Catherine Martin and Dr. Joe DeSimone Download
Oct 10 Shingo Model for Operational & Quality Excellence Vern Goodwalt Download
Oct 10 Quality Some Get It and Some Don’t – Discover What Sets Those Who Get It Apart David Markovitz Download
Sep 12 Because the FDA said so Tiffany Abrams Download
May 8 Making better Decision Dave Nagy Download
April Protocol/Report : Effective Writing concepts Jack Dhuwalia Download
Feb 13 Using the Baldrige model as an assessment tool for organizational excellence Brent Duggleby  

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Jan 17 Powerful questions and techniques to move from being stuck in a rut to kicking butt! Heather Wieshlow Download
Jan 17  Customer Satisfaction Pierre Servan Download
2016
Nov 8 Clinic 1: It’s not the supplier’s fault? Tiffany Abrams Download
Nov 8 Clinic 2: IAQG 9100:2016 (AS9100D) Transition
Key Changes and Supplemental Rule 003 Requirements
Manuel Marco Download
October 11 Dinner: Preventive Actions Through Risk Based Thinking Dr. Catherine Martin Download
August 9 Clinic 1: Impact of Globalization on Supply and Supplier Management Vinay Goyal Download
July 12 Clinic 1: Six Sigma DMAIC – Control Phase Thomas Culhane Download
May 10 Clinic 1: Six Sigma – DMAIC – “A” is for Analyze  Larry Bartkus Download
May 10 Dinner: Total Quality Management (TQM): A Multiple Model Approach Jack ReVelle  Download
April 11 Making Quality and Good Manufacturing Practice (GMP) a Lifestyle in your Company, and NOT Just a Regulation or Corporate Policy David Markovitz Download
April 11 Lean Management & Value Stream Mapping (VSM) Frank Adler Download
 Feb 8 Change Management  C.G. Mistry Download
 Feb 8 The Importance of Normality in Data Larry Bartkus Download
Feb 8 California’s Baldrige Performance Excellence
Program
 Brent Duggleby  Download
Jan 18  Process Validations Peter Lindwall Download
2015
Sept 8 Clinic 1: Global Supplier Quality Assurance Phil Johnson Presentation Not Provided by Speaker
Sept 8 Clinic 2: Upcoming changes to the ISO 14971 Risk Management Standard James (Rusty) Lusk Presentation Not Provided by Speaker
Sept 8 Dinner: FDA and Global Regulatory Expectations
for the Use of Statistics in the Validation Processes
Marlene García Swider Presentation Not Provided by Speaker
August 11 Clinic 1:  Getting to Know Minitab Pritesh Patel Download
August 11 Clinic 2:  Design Innovation MaryAnn Pranke Download ASQLA
Download Counterfeit
August 11 Dinner:  Strategic Execution Chris Alexander Download
July 14 Clinic 1: REACH Regulation: To Improve the Protection of Human Health and the Environment ‐ An Original Component Manufacturers Perspective Thomas Culhane Download
July 14 Clinic 2: Kepner‐Tregoe Problem Solving and Decision Making – An Overview Dominic Cortella Download
July 14 Dinner Topic: Counterfeit Part Avoidance & Detection Assessments and Audits Dr. Catherine Martin Presentation Not Provided by Speaker
June 9 Clinic 1: Significant success achieved using Lean Methodology in Healthcare Dr. Bohdan W. Oppenheim Download
June 9 Clinic 2: Design & Development of a Medical Device by Avoiding Common Quality and Regulatory Pitfalls Mr. Orlando Guillory, P.E. Presentation Not Provided by Speaker
June 9 Dinner Topic: Failure Modes and Reliability Analysis Mr. Joe DeSimone Presentation Not Provided by Speaker
May 12 Clinic 1: Design for Six Sigma (DFSS) Mr. Bob Mehta Presentation Not Provided by Speaker
May 12 Clinic 2: SIPOC Dr. JackRevelle Download
May 12 Dinner Topic: Data Quality in the Banking Industry Mrs. Joley Gardner, PH. D. Presentation Not Provided by Speaker
April 14 Exploring the Changes Coming in ISO 9001:2015 Mr. Thomas Bowles DownloadISO 9001:2015.docISO 9001:2015.PDF
April 14 What is the Future of Quality Systems 10 Years From Now? Mr. Manuel Marco Presentation Not Provided by Speaker
April 14 Using the Kano Model to Create Marketplace Differentiation Dr. Joley Gardner Download
March 10 Essential Deming (Part 3 of 3) – Deming’s System of Profound Knowledge Dr. Milt Krivokuca Presentation Not Provided by Speaker
March 10 Failure Mode and Effect Analysis Mr. Chhanubhai (C.G) Mistry Presentation Not Provided by Speaker
March 10 Foreign Object Damage (FOD) Mr. Mike A. Perez Presentation Not Provided by Speaker
February 10 Essential Deming – Deming for Managers Dr. Phil Rosenkrantz Presentation Not Provided by Speaker
February 10 Capturing Process Measurements, and Structuring Them in Data Files Michael Scofield Presentation Not Provided by Speaker
February 10
Travel Smart with these Must-Have Practices for Global Growth Nick Vyas Presentation Not Provided by Speaker
February 20 Seminar: Fundamentals of Data for the Quality Analyst
Michael Scofield Presentation Not Provided by Speaker
2014
November 11 A Community Hospitals Lean Journey: Success, Challenges, and Reflections Andrew V. Nguyen Presentation Not Provided by Speaker
November 11 Supplier Oversight: Process Focus is Key Paul Messmer Presentation Not Provided by Speaker
November 11 Promoting a Compliance Culture James Wabby Presentation Not Provided by Speaker
October 14 10 Rules to Make Customer Experience Metrics Actionable Joely Gardner Presentation Not Provided by Speaker
October 14 The Global 8D Problem Solving Process Frank Adler Presentation Not Provided by Speaker
October 14 Oh No, You Got a 483 Letter….Now What? Responding and Making it Go Away Steve Iland Presentation Not Provided by Speaker
September 9 Critical Thinking Nick Dayton Download
September 9 Visual Mind Mapping: Creative problem solving Linda Krall Presentation Not Provided by Speaker
September 9 Avoiding the Dreaded 483: What should you do? Tiffany Abrams Download
August 12 Social Media Made Simple and Leveraging LinkedIn Nick Cavarra Presentation Not Provided by Speaker
August 12 ASQ World Conference Knowledge Sharing – Improving Business Results Ed Matthews Download
August 12 Process Validation: Proactive and Robust Validation Programs Peter Lindwall Download
July 26 ISO 9001:2015 Manuel Marco Download
July 8 Tainted Dietary Supplements: Are You Buying and Using a Safe Product? Nora Dowell Presentation Not Provided by Speaker
July 8 Techniques for Making Better Decisions Dave Nagy Presentation Not Provided by Speaker
July 8 Preparing for Operational Excellence and Improvement Akhilesh Gulati Download
June 10 Transformational Leadership and Critical Thinking Nick Dayton Presentation Not Provided by Speaker
June 10 Application of Risk Management to Medical Devices Jack Dhuwalia Presentation Not Provided by Speaker
June 10 Autoverification – A Quality Improvement Tool for Clinical Laboratories Julie Philip Presentation Not Provided by Speaker
May 13 Conflict Minerals and Supplier Sustainability Tom C. Andresen Gosselin Download
May 13 Quality Agreements Luke Foo Download
May 13 Application of Risk Management to Medical Devices Jack Dhuwalia Presentation Not Provided by Speaker
April 8 Generations in the Workplace Rosemarie Christopher Presentation Not Provided by Speaker
April 8 Quantum Leap in Defect Reduction Zahra Mousavi Download
April 8 The Power Within: Finance & Accounting Go Lean Doug Parker Presentation Not Provided by Speaker
March 11 Understanding and Implementing ISO/IEC 17025:2005 Bob Mehta Presentation Not Provided by Speaker
March 11 Discover the Secrets of Preparing Written Procedures That Work! David Markovitz Presentation Not Provided by Speaker
March 11 Success in Data Acquisition
Michael Scofield Presentation Not Provided by Speaker
February 11 Fire Up – Personal Energy: A Source for Success Janine McDonald Presentation Not Provided by Speaker
February 11 Fundamentals of Data Quality Michael Scofield Presentation Not Provided by Speaker
February 11 EN ISO 14971:2012 – Application of Risk Management to Medical Devices Jack Dhuwalia Presentation Not Provided by Speaker
January 14 Root Cause Investigation for CAPA Bob Mehta Presentation Not Provided by Speaker
January 14 ISO 9001 for Healthcare Mary Kopinski Presentation Not Provided by Speaker
January 14 Applying Quality Tools to Assure Educational Excellence Milton Krivokuca Presentation Not Provided by Speaker
 2013
December 10 Casino Night and the Probabilities in Gaming Vinay Goyal, Mark Lindsey,
Bhavna Mantha
Presentation Not Provided by Speakers
November 12 Management Is Not Leadership Dave Nagy Presentation Not Provided by Speaker
November 12 Statistics Made Easy Using Minitab Ned Schneider Presentation Not Provided by Speaker
November 12 Kaizen From Start to Finish Part 4 Vinay Goyal Download
November 1 Validation and Sample Size Selection Larry Bartkus Download
November 1 Achieving Quality in Data Visualization Michael Scofield Presentation Not Provided
by Speaker
November 1 Sustainment of Lean Practices Requires a Change in Business Culture Ed Matthews Presentation Not Provided
by Speaker
November 1 A Strategic Look of Deming’s System of Profound Knowledge Phil Rosenkrantz Download
November 1 5 Powerful and Provocative Strategies for Effective Change Chris Alexander Presentation Not Provided
by Speaker
November 1 Auditing for the Global Market Tiffany Abrams Download
November 1 Competing on Speed: Impact on QCD Metrics Sushanta Sahu Download
November 1 Challenge The Limits James Melton Download
November 1 An Action Plan for Your Future James Melton Download
October 8 The Future of Work and What it Means to You  Heather Wieshlow Presentation Not Provided
by Speaker
October 8 Kaizen From Start to Finish Part 3 Vinay Goyal Download
October 8 Risk-Based Approach to Compliant GXP
Computerized Systems Part 2
Stephen Shields Download
September 10 Kaizen From Start to Finish Part 2
Vinay Goyal Download
September 10 Risk-Based Approach to Compliant GXP
Computerized Systems Part 1
Stephen Shields Download
September 10 Solutions Grow on TRIZ: Innovative Problem Solving Fast Ellen Domb Presentation Not Provided
by Speaker
August 13 The Road to Excellence: Good Samaritan Hospitals Journey to Achieving CAPE Gold Bonnie Gorges/Shauna Pearce Presentation Not Provided
by Speaker
August 13 Risk Based Auditing Dr. Catherine Martin Presentation Not Provided
by Speaker
August 13 Kaizen From Start to Finish Part 1 Vinay Goyal Download
July 9 Why Root Cause Analysis Remains a Challenge for Most Roger Olson Presentation Not Provided
by Speaker
July 9 Supply Chain Excellence Anna Carlstrom Presentation Not Provided by Speaker
July 9 The Brave New World of Patents Peter Gluck Presentation Not Provided
by Speaker
June 11 UCLA Health Journey to Excellence Felipe Osorno Download
June 11 Developing a More Effective Communication Strategy Dave Nagy Presentation Not Provided
by Speaker
June 11 ISO 9001:2015 – The Road Ahead Sidney Vianna Presentation Not Provided
by Speaker
May 14 Quality Focused Organizational Change  Milton Krivokuca  Download
May 14 ASQ Information to Action Gathering (ITAG) – Information Sharing  Ed Matthews  Download #1
Download #2
Download #3
May 14 How to Communicate with Impact and Authority  James Melton  Presentation Not Provided
by Speaker
April 26 How Do You Know the Status of Your Project?
Kristine A. Hayes Munson,
PMP, CIA
Presentation Not Provided
by Speaker

April 9 Deming’s System of Profound Knowledge and the Knowledge of Psychology
Dr. Phil Rosenkrantz Presentation Not Provided
by Speaker
April 9 New Revision of EU Restriction of Hazardous Substances (RoHS)
and related Technical File Requirements
Vinay Goyal Download
April 9 DMAIC Dissected: C – Control
Bob Mehta Presentation Not Provided
by Speaker
March 12 Learning with Lean:
Unleashing the potential for sustainable competitive advantage

Jim Zurn Presentation Not Provided
by Speaker
March 12 The Changing Role of Quality in a Lean Environment
 Presentation Not Provided
by Speaker
 March 12 DMAIC Dissected: I – Improve
Ned Schneider  Presentation Not Provided
by Speaker
 March 1  A Deeper Look at Deming’s System of Profound Knowledge
 Dr. Phil Rosenkrantz  Presentation Not Provided
by Speaker
 February 22  Current Trends in Good Manufacturing Practice Seminar
David Markovitz  Presentation Not Provided
by Speaker
February 12 FDA Recommendations to Industry Regarding Outsourcing
How to ensure compliance in the outsourcing environment
Marlene G. Swider,
MHSA, CQM
Download
February 12 The 8D Problem Solving Process Frank G. Adler, PhD Download
 February 12 DMAIC Dissected: A – Analyze
Paul Mesmer  Presentation Not Provided
by Speaker
 January 9 Utilizing Enhanced Roadmaps for Lean Six Sigma Project Selection and Execution
The Integrated Enterprise Excellence (IEE) System
 Forrest W. Breyfogle, III  Presentation Not Provided
by Speaker
January 8  Going Beyond Lean Six Sigma and the Balanced Scorecard Forrest W. Breyfogle, III Download
January 8  An Example of a Practical Application of DOE
Jay Mehta  Presentation Not Provided
by Speaker
 January 8  DMAIC Dissected: M – Measure
 Kathleen Gonzalez  Presentation Not Provided
by Speaker
2012
 December 11  Discover and Live Your Why
 Dr. Frumi Barr Presentation Not Provided
by Speaker
 December 7 The 5 Success Habits of High-Performance Teams Seminar
Chris Alexander Presentation Not Provided
by Speaker
 November 30 Effective Auditing without Alienating the Auditee
Pat Spink Presentation Not Provided
by Speaker
 November 13 Wahoo’s Fish Tacos and the Voice of the Customer  Wing Lam  Presentation Not Provided
by Speaker
 November 13 DMAIC Series: D- Define Craig Tingley Download #1
Download #2
 November 13  Making Better Decisions Dave Nagy Download
 October 12 Achieving Breakthrough Results through
Transformational Leadership & Coaching
Stephen Hacker  Presentation Not Provided
by Speaker
 October 9 Options for Implementing a Leadership Change  Babak Baghaei  Download
 October 9 Experimental Strategies: Which one is best? Ned Schneider  Presentation Not Provided
by Speaker
 October 9 Reflecting on Forty-Five Years of Quality: Connecting the Dots  Dr. Phil Rosenkrantz Presentation Not Provided
by Speaker
September 11 Integrated Management System Audit  Manuel Marco Download #1
Download #2
 September 11 ISO 50001 Energy Management Milton Krivokuca Presentation Not Provided
by Speaker
 September 11 The 5 Success Habits of High-Performance Teams Chris Alexander Presentation Not Provided
by Speaker
 August 30  Assessing Data, Making Decisions, & Presenting the Evidence
 Larry Bartkus  Presentation Not Provided
by Speaker
 August 14 Process Auditing – Part 2 of 2 Aaron Reddoch  Presentation Not Provided
by Speaker
 August 14 HALT versus Traditional ESS Matt Kas Presentation Not Provided
by Speaker
 August 14 Compliance by Design [CbD] aka: “Doing the Right Things at the Right Time Dr. Raymond W. Brullo  Download
July 27 Corrective Action Process – a Key Element for QMS Continual Improvement  Dale Leuer  Presentation Not Provided
by Speaker
 July 10  Auditing – Part 1 of 2  Mark Lindsey  Presentation Not Provided
by Speaker
 July 10 The Journey to Certification Craig Tingley  Download
 July 10 Making Yourself a Must Keep Employee Roger Olson  Download
 June 12 Statistics for Managerial Decision Making Milton Krivokuca  Download
 June 12 Clinic 3 of 3 – World Cafe – Tree Diagrams Mark Lindsey  Presentation Not Provided
by Speaker
 June 12  Three Steps to Conquering Resistance  Susan Bock  Download
 June 1 Lean Principles Seminar Ed Matthews Presentation Not Provided
by Speaker
May 8  PRO Enterprise Management: Resolving Problems, Mitigating Risks,
and Capturing Opportunities
Brian W. Hagen Ph.D.  Presentation Not Provided
by Speaker
 May 8 Part 2 of 2 – World Cafe 0 Interrelationship Diagram – Performance Issues Mark Lindsey Presentation Not Provided
by Speaker
 May 8 Speaking So People Listen: How to Make Powerful Presentations Ariane David, Ph.D. Presentation Not Provided
by Speaker
April 27 Are You Getting All of the Benefits from your ISO 9000
or AS9100 Quality Management System?
Kim Victorine  Presentation Not Provided
by Speaker
 April 10  Fundamentals of Reliability Engineering – Part 2 Bob Mehta Presentation Not Provided
by Speaker
 April 10 World Cafe – Affinity Diagram – Performance Issues  Mark Lindsey Presentation Not Provided
by Speaker
 April 10 The Power of Resilience and You Frumi Rachel Barr, Ph.D. Presentation Not Provided
by Speaker
 March 13 Fundamentals of Reliability Engineering – Part 1 Bob Mehta Presentation Not Provided
by Speaker
 March 13 The Change Agent – Human Impact and Mitigation Margaret Benavides Presentation Not Provided
by Speaker
 March 13  Pretend Lean vs Real Lean Manufacturing: How To Tell The Difference Roger Olson Presentation Not Provided
by Speaker
 February 14  Applying our Quality Knowledge and Skills to Enhancing Personal Healthcare  Craig Tingley Presentation Not Provided
by Speaker
 February 14 Assessing Your Lean Transformation  Ed Matthews  Presentation Not Provided
by Speaker
 February 14  K & N Management – A Quality Dining Experience;
Malcolm Baldrige National Quality Award
Milton Krivokuca  Download
 January 27 State Funding is available for your AS 9100C transition  Michael Madewell  Presentation Not Provided
by Speaker
 January 10  Tools that support Better Decision Making Dave Nagy  Presentation Not Provided
by Speaker
 January 10 Aerospace industry in crisis:
Training, recruiting and sustaining the next generation of the Aerospace workforce
 Daniel Shibley  Presentation Not Provided
by Speaker
 January 10  A Deeper Look at the Six Stages of Quality System Implementation Phil Rosenkrantz, Ed.D Presentation Not Provided
by Speaker