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 CONFERENCE AGENDA

7:00 am 8:00 am Registration. Gathering. Continental Breakfast.
8:00 am 9:00 am General Session
Keynote Speaker - Chris Alexander
"How to Handle Stress in a High-Pressure Cooker Environment”

Summary
9:00 am 9:15 am Networking Break
9:15 am 10:45 am Track A – Session 1
Peter Lindwall
“Process Validations: An Integrated Quality Systems Approach”
Summary
Track B – Session 1
David Markovitz
"Getting Top to Bottom Commitment to Quality”
Summary
Track C – Session 1
Gurpreet Singh
“Lean Six Sigma Leadership: Going beyond the Tools”
Summary
10:45 am 11:00 am Networking Break
11:00 am 12:30 pm Track A – Session 2
Chris Alexander
"7 Mental Toughness Secrets to Avoid Crumbling under Pressure"
Summary
Track B – Session 2
Alan Ichikawa
"How to start Baldridge Performance Excellence Journey”
Summary
Track C – Session 2
Bob Mehta, ASQ Fellow
“Risk Management”
Summary
12:30 pm 1:15 pmSit-down lunch (included). General Session Room.
1:15 pm 2:15 pm General Session
Keynote Speaker - Ariane David, Ph.D.,
“Critical Problem Solving: Solving Problems So They Stay Solved?”
Summary
2:15 pm 2:30 pmNetworking Break
2:30 pm 4:00 pm Track A – Session 3
Dr. Philip Rosenkrantz
"Deming and Juran: Impact Past and Present”
Summary
Track B – Session 3
Ed Matthews
"Kaizen Process: Insuring You Achieve Expected Results”
Summary
Track C – Session 3
David Markovitz
"Getting Top to Bottom Commitment to Quality”
Summary
4:00 pm 4:30 pmNetworking and Conference Wrap-up
REGISTER 2017 QUALITY DAY
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